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Frequently Asked Questions
(FAQS to SST web)
1. Is SST a government (or) NGO owned ?
No, SST is a private company limited of Myanmar Citizens owned. It works in collaboration with ministries concerns for tourism/ecotourism development. Therefore, tourists sometime misunderstood as a government organization. SST initiated Myanmar Bird and Nature Society and work together with it and other NGOS for environmental conservation in Myanmar. However, it is not an NGO.
2. Is Myanmar safe to travel?
Sure it is as far as you follow the guidance and respect the community your visit.
3. Why Myanmar, not Burma?
Union of Myanmar was named in 1989 to present all the ethnic tribes living in the country formerly known as Burma which only represent only a major tribe. Myanmar become hot spot after Nargis cyclone hit.
4. Why Union of Myanmar?
Because we are united in diversity for synergy.
5. What is the best time to visit Myanmar?
When you have free time. The best time is from October to end of February. During these days, the weater is dry and cool. If you do not care wet or hot you can visit any time to Myanmar. We, SST friends are welcoming you.
6. How do I apply my visa to Myanmar?
Contact Myanmar embassy in your country and get visa application form as usual as other countries. Then go on the visa application on your own.
7. May I get visa-on-arrival?
If there's NOT Myanmar embassy in you country, we can apply for you as prearrangement visa-on-arrival.
8. How many ecotoursim sites in Myanmar?
There are 15 ecotourism sites officially selected in Myanmar. It is wise to be responsible where you visit around Myanmar. There are more places to be taken care by you and SST in collaboration with ministries concerned.
9. How can I get communication to home during my visit in Myanmar?
Phone Home: You can call home from your hotel's IDD phone services. When you are visiting remote area, there are IP-star phones installed at small towns and villages.
Email Me: Emails are available at hotels, offices, public access centers and cyber-cafes in towns. If it not possible for you, just tell your guide or us. SST will send your email home.
10. How about travel insurance in Myanmar?
Myanma Insurance open the counter for travel insurance recently. We can arrange for it if you prefer for your travel insurance by Myanma Insurance.
11. What is Myanmar currency?
We use Kyats(=100 Pyas) these days. 1, 5, 510, 20, 50, 100, 200, 500, 1000 kyats notes are practice in Myanmar. We have some coins for small change but just keep it for souvenir.
12. Can I use credit card and travel cheques in Myanmar?
Those are not preferred for your expenses. At the foreign exchange banks and only a few hotels accept credit card and travel check. Bring in enough cash for your trip.
13. When should I pay my deposit or tour cost?
When you accept to travel with SST, 25% deposit of the tour cost is needed to pay.
Total tour cost must be paid on arrival or before you start the tour.
14. What is the cancellation policy?
Normal Tour Case
Before 2 weeks ahead of tour starting date: 50% of your deposit refund to you.
Within 2 weeks ahead of tour starting date: No return of your deposit.
Special Travel Permit Tour Case
If you make cancellation after applying the special travel permit, your deposit will NOT return to you.
15. How can I pay my deposit or full payment to SST?
We will give you the details of the bank for your deposit or full payment.
16. Can I pay to SST by my credit card?
We accept cash only and sorry for your inconvenience.
17. Why there's the chanting by loud seaker all the days and nights?
The monks chanting the whole days and ights the Buddha's teaching to protect from evils and dangers. Loud speakers are used to the events at rural areas. If you hear only at night, it is from local festival (pwe).
18. Why there are many donation collection events along the roads?
We have festivals months after months and activities all the year round. Many activities such as road and bridge maintenance, monuments reconsruction, local celebrations are being done by donation collection from people.
19. Why I cannot go on to some places on my visit?
This may happen sometimes for your security. Some places are not suitable for tourists without special permission and local authority's acknowledgement. Be patient during your visit.
20. May I get visa-online(e-visa/eVisa)?
If no place to get myanmar visa in your country and you are coming with SST to visit Myanmar, we will arrange it for you as visa-on-arrival. You are to send your passport copy and some facts online. Write us for detail, please.
Do you have more questions for your visit to Myanmar with SST? Whisper us!
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